Rather than just telling YWs what to do, show them. After demonstrating how to complete the task safely, let YWs practice under close supervision. Use positive body language to show YWs you are listening and supporting them.

NOTE! While providing demonstrations and hands-on practice, prevent harm by accepting that YWs may make mistakes and plan for this, e.g. train YWs in correct use of PPE, clear the area of unnecessary equipment, ask other employees to leave the immediate area, etc.

Show YWs exactly how the job should be done with a practical demonstration before they try it themselves.

Let YWs practice new skills before letting them complete tasks independently or unsupervised.

Encourage communication by using positive body language such as making steady eye contact, sitting up straight, changing your posture to match the YW, smiling and unclenching/uncrossing hands and arms. Avoid negative body language such as crossing arms, frowning, looking away, checking mobile phones, nodding and/or making gestures to hurry YWs up.